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Payment Issue

Payment Issues:

The most common payment issues are:

  • Your payment was rejected by your bank. Please try again or use an alternative payment method. Contact your bank for more information.
  • Banks may refuse payments for various reasons such as insufficient funds, suspicion of fraud, or invalid CVV code provided in the details.
  • Direct transactions from PayPal accounts are rejected by our payment processor due to the high risk of fraudulent transactions.

If the above methods don't help, try contacting your bank for more information or try alternative payment methods (cryptocurrency, PayPal, Paypro).

If you've paid with cryptocurrency and your order still shows "processing," make sure you've sent all the required funds as displayed on the CoinPayments page (the same page where you found the wallet to send the cryptocurrency to).