Billing and Subscriptions
1. Subscriptions and Billing
Nstproxy offers monthly subscriptions for Crawl and Proxy Manager, while also supporting Pay Per Use billing.
Visit Dashboard → Subscribe or the Subscribe page on the official website to view plan pricing, Included Credits, and resource limits.
Billing Overview
Nstproxy uses two balance types:
| Balance type | How to obtain it | Supported services | Expiration |
|---|---|---|---|
| Included Credits | Purchase a subscription plan | Crawl and Proxy Manager usage, plus Pay Per Use proxy usage | Expires at the end of the current monthly billing cycle |
| Recharge Credits | Add funds to a personal account or workspace wallet | Crawl, Proxy Manager, Pay Per Use proxy usage, proxy Packages, and ISP proxy purchases | Does not expire while the account remains active |
For eligible Crawl, Proxy Manager, and Pay Per Use proxy usage, the system consumes Included Credits first and then uses Recharge Credits when the Included Credits balance is insufficient. Proxy traffic purchased as a Package and ISP proxies can only be purchased with Recharge Credits.
Nstproxy billing models
| Service | Supported billing models |
|---|---|
| Proxy | Pay Per Use: Charged according to actual traffic usage. Included Credits are consumed first, followed by Recharge Credits. Package: Pre-purchased traffic or resources, typically valid for 30 or 60 days. Packages can only be purchased with Recharge Credits. Per-IP purchase: Available for ISP proxies and charged by proxy quantity. These purchases can only use Recharge Credits. |
| Crawl | Pay Per Use: Charged according to actual usage. Included Credits are consumed first, followed by Recharge Credits. |
| Proxy Manager | Pay Per Use: Charged according to actual usage. Included Credits are consumed first, followed by Recharge Credits. |
Subscription Plans
Every new account starts on the Free plan. You can add Recharge Credits and use supported Pay Per Use services without purchasing a subscription.
The paid plans are Starter, Growth, and Scale, all billed monthly. Plans provide:
- Included Credits that can be used for eligible service usage.
- Different Crawl concurrency limits and usage rates.
- Different Proxy Manager traffic rates and resource limits.
- Lower Pay Per Use proxy prices, including Residential Prime, IPv6, Datacenter, and Mobile.
Before subscribing, compare the current monthly price, Included Credits, service rates, concurrency limits, and resource limits on the Subscribe page.
Free plan
The Free plan has no monthly fee and includes no Included Credits. You can still add Recharge Credits and use supported services on a Pay Per Use basis.
Paid plans
Starter, Growth, and Scale are monthly subscriptions. After payment succeeds, the subscription amount becomes Included Credits available to the current billing entity during that billing cycle. Included Credits are not cash wallet funds, cannot be withdrawn, and do not roll over to the next cycle.
How Charges Are Calculated
3.1 Crawl
A Crawl task may contain one or more of the following charge items:
| Charge item | Measurement |
|---|---|
| Base scrape usage | Charged according to the number of processed URLs and the URL rate for the current plan |
| Nstproxy Crawl proxy traffic | Traffic generated when a Crawl task uses a proxy |
The per-URL price shown for a plan—for example, the price per 1,000 URLs—represents only the base scrape rate. A task may also incur proxy traffic charges depending on its configuration. The task completion page and Billing history show the final charge breakdown.
Crawl tasks that use Nstproxy proxies consume available Included Credits first. After Included Credits are exhausted, remaining eligible Crawl charges are deducted from Recharge Credits.
3.2 Proxy Manager
Proxy Manager charges according to the type of traffic it processes:
| Traffic type | Description |
|---|---|
| Base Traffic | Standard traffic forwarded through a Router and Proxy Pool |
| Fingerprint Traffic | Traffic that matches and uses a TLS Fingerprint Pool or fingerprint routing rule |
The plan determines the applicable Base Traffic and Fingerprint Traffic rates, as well as the resource limits for Routers, Proxy Pools, monitoring rules, and Fingerprint Pools. Eligible Proxy Manager usage consumes Included Credits first and Recharge Credits afterward.
3.3 Proxy Products
Pay Per Use
Proxy usage is charged according to the actual traffic consumed by each proxy Channel. Available proxy types and current rates are shown on the proxy Channel page in Dashboard.
Pre-purchased Package
Purchase a specified amount of traffic or resources in advance. The purchase cost is deducted from the account balance, and actual usage is deducted from the purchased allowance.
Subscription plan rate notes
The Subscribe page shows standard plan rates for comparison between plans.
Actual usage rates are determined by proxy Channel pricing and billing records.
If a custom rate is configured, the system applies the corresponding price automatically and does not add another subscription discount on top of the custom rate.
Included Credits
Included Credits can be used for Crawl, Proxy Manager, and Pay Per Use proxy usage:
- Issued after a paid subscription is purchased or renewed successfully.
- Follow a monthly billing cycle and are valid for up to 30 days.
- Expire at the end of the billing cycle and do not roll over.
- Are consumed before Recharge Credits for eligible usage.
- Cannot be used to purchase proxy Packages or ISP proxy products.
- Belong to the current personal account or workspace and cannot be transferred between workspaces.
After Included Credits are exhausted, eligible usage can continue at the current plan rate when sufficient Recharge Credits are available. The charges are then deducted from Recharge Credits.
Recharge Credits
Recharge Credits are prepaid wallet funds. Add them through Billing → Add Credits.
Recharge Credits can be used for:
- Crawl usage after Included Credits are exhausted.
- Proxy Manager usage after Included Credits are exhausted.
- Pay Per Use proxy traffic.
- Proxy Package and ISP proxy purchases.
The Dashboard header and Billing page display the wallet balance. All charges and adjustments are recorded in Credits History.
Subscriptions, Upgrades, and Renewals
6.1 Subscribe
- Go to Dashboard → Subscribe.
- Compare Free, Starter, Growth, and Scale.
- Select a paid plan.
- Review the order details in Order Summary.
- Confirm payment.
After payment succeeds, the current billing entity's plan, Included Credits, applicable rates, and resource limits are updated immediately.
6.2 Upgrade a Subscription
When upgrading during the current monthly billing cycle:
- The upgraded plan starts a new 30-day validity period.
- The auto-renewal date is recalculated from the updated 30-day period.
- Unused Included Credits from the previous subscription are carried over to the new subscription plan.
- The upgraded rates and resource limits take effect for the remaining period.
6.3 Auto-Renewal
You can enable or disable auto-renewal in the Current Plan section of Billing:
- When enabled, the current plan renews automatically on the scheduled monthly renewal date.
- When disabled, the current plan remains available until the end of the current cycle but does not renew automatically.
- After a successful renewal, Included Credits are issued for the new cycle. Unused Included Credits from the previous cycle expire.
Payment Methods
View the payment cards associated with the current billing entity under Billing → Payment Settings. To protect account security, only masked card information is displayed. Editing card information in Dashboard is not currently supported.
The payment methods available for adding credits or purchasing a subscription are shown during checkout.
Billing and Usage
The Billing section provides the following information:
| Section | Available information |
|---|---|
| Current Plan | Current plan, renewal date, Included Credits, usage, and auto-renewal status |
| Usage | Crawl, Proxy Manager, and Proxy usage and charges for the selected period |
| Credits History | Recharge Credit additions, Included Credit adjustments, and usage records |
| Order History | Subscription and credit purchase orders, payment status, and dates |
| Payment Settings | Masked payment card information for the current billing entity Payment Settings only manages the card used for automatic account-balance top-ups. It does not manage the card used for subscription auto-renewal. |
8.1 Personal Accounts
A personal account can purchase a subscription and hold Recharge Credits. When operating under a personal account, its subscription and balances apply at the personal-account level.
8.2 Upgrade to a Workspace
During the upgrade process, a personal account can enter a Team Name and create its first workspace. This upgrade cannot be reversed.
The following resources are migrated to the new workspace:
- Active subscriptions and Included Credits.
- Recharge Credit wallet balance.
- Proxy resources and ISP proxies.
- Historical order records.
Detailed account balance records and proxy Channel statistics are not migrated. Read the migration notice carefully before confirming the upgrade.
8.3 Multiple Workspaces
After upgrading, you can create and switch between multiple workspaces. Each workspace independently owns:
- Its subscription and Included Credits.
- Its Recharge Credit wallet.
- Its Pay Per Use proxy rates and usage records.
- Its billing history and payment settings.
Before adding funds, subscribing, or viewing a bill, confirm the workspace currently selected in the Workspace Switcher. All billing actions apply only to the current workspace.
Custom Pricing
Flexible plan and pricing customization is available for enterprise customers.
- Dedicated plan configurations for different business scales.
- Flexible adjustments based on region, IP type, usage, and other dimensions.
- Support for large-scale deployments, high-concurrency access, and specialized business scenarios.
- Auto-renewal and balance alerts for continuous, stable proxy resource management.
Contact us for a custom pricing plan or dedicated usage configuration.
FAQ
Can I use Nstproxy without a subscription?
Yes. A Free account can add Recharge Credits and use supported Pay Per Use services.
What happens after my Included Credits run out?
Eligible Crawl, Proxy Manager, and Pay Per Use proxy usage continues to be charged at the current plan rate and is deducted from Recharge Credits.
Can I use Included Credits to purchase proxies?
No. Proxy Packages and ISP proxies can only be purchased with Recharge Credits.
Why is the price on the proxy page different from the subscription comparison table?
Your account or proxy Channel may have a custom rate. The system automatically selects the lowest eligible price between the plan rate and the custom Channel rate.
Do Included Credits roll over?
No. Included Credits expire at the end of each monthly billing cycle.